WEB12 - AWS
Call Us: 0345 450 6985
Mon - Fri 9.00am - 6.00pm

Official Insurance Partner:
Long Course Weekend

OutLaw Triathlon

Triathlon Industry Association Member

Frequently asked questions (FAQs)


We have split the FAQ's into 5 sections - please click on the relevant link to see those questions.

About the cover
About the company
About the site
Problems opening or receiving documents
About your payment plan

About the site
  • 1) I am having a problem in applying, can you help?
    • Firstly, please accept our apologies if you are having a problem.

      Secondly, please contact us and explain your problem as clearly as possible, also telling us what browser you are using and what platform (eg. 'Internet Explorer 5, on a PC') and we will help you as quickly as possible.

      If you are unable to carry out a transaction because the website is down, please call us on 0345 450 6985 and we will do this for you within normal business hours.


If you can't find an answer to the question you're looking for, submit your question and email address and we'll endeavour to get back to you as soon as possible with the answer. (Monday to Friday, 9am to 6pm only)
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