Jargon buster

Please note: the explanation of terms below is intended for guidance only; for contractual definitions, refer to the policy wordings.

Active - this allows cyclists to participate in competitive cycle events.

You do not need the Active option to take part in:

• Road based time trials
• Charity rides
• Endurance events
• Cyclosportif or Audax events

Annual payment - a one-off payment in advance to cover a year’s insurance. This is the cheapest way of obtaining cover.

Annual policy - all Cycleguard Triathlon policies, even when paid by direct debit, are annual policies and cover you for a full 12 months unless cancelled by either party under our standard cancellation terms.

Approved lock - a lock from the appropriate category of the approved locklist supplied by us. Any other lock which is not on the list would need our written approval.

Approved locklist - a list of locks tested by Sold Secure (a division of the Master Locksmiths Association), which form the basis of our bicycle security requirements. You must use a lock from the relevant category that applies to your bicycle – you can use a lock from a higher category but not lower.

Click to go to our approved locklist.

Area - you can choose to be insured for locations outside of the UK. If you require worldwide cover, you will automatically receive the EU cover also. The area of cover also extends to your family and public liability extensions if taken.

Bicycle - any bicycle, tricycle, tandem, trailer cycle or push scooter that is powered by human pedalling. The bicycle must not be subject to the requirements of the Road Traffic Act.

Business use - this allows you to use your bike for business purposes BUT excludes hire, reward, courier services or using your bike for the carriage of paying passengers.

Certificate of insurance - the document that contains the terms and conditions under which your bicycle is insured. See also policy wording.

Commencement date - the date that the policy starts.

Evidence of ownership - to pay out for an insurance claim, we need to be certain that you were/are the owner of the insured items. Evidence can be shown by, for example, an original receipt clearly showing the item and date of purchase. Alternative evidence can include a bank or credit card statement, photographs, a copy receipt from the retailer, packaging or literature.

Excess - this is the amount of money that you contribute towards the cost of a claim. With Cycleguard Triathlon there is no excess as standard on your bicycle insurance except in the following instances:

• For claims made for damage to a third persons property there is a £500 excess
• If you keep your bicycle overnight in a communal hallway, communal outbuilding or a privately accessed wooden shed there is a 20% excess on the bicycle value (subject to a minimum claim of £100).

See also minimum claim.

Forcible and violent entry - entry to a property that clearly shows damage to the lock, building, room or vehicle, caused as a direct result of theft.

Immovable object - this can be:

• A solid object that is not capable of being undone, removed with or lifted under or over the bicycle
• A properly fixed roof rack or bike rack
• At train stations a bike rack supplied by the train station specifically for the purpose of securing bikes and within the jurisdiction of the transport police.

Insured location - this is a single, specified place where you keep your bicycle overnight, typically your home or student accommodation.

Loyalty bonus - this is a system by which we reward you for continuing your insurance with us. This is how it works:

• After year one = 5% discount (minimum of £5)
• After year two = 7.5% discount (minimum of £5)
• Between year three and four = 10% discount (minimum of £10)
• Between year five and seven = 15% discount (minimum of £10)
• Between year seven and ten = 20% discount (minimum of £15)

Material facts - this is any piece of information that might affect our decision to provide you with insurance. Under UK law, you are obliged to advise us of any material facts, such as convictions for fraud, theft or dishonesty, prior claims or events, or any special terms or conditions that have been applied by previous insurers.This obligation applies at the time you arrange insurance and extends to any change in circumstances whilst you are insured with Cycleguard Triathlon

If facts come to light once your policy has started, we have the right to refuse payment for all or part of any claim you may make.

Minimum claim - we don’t handle claims for less than £100 – any claim over this amount is for the full amount and no excess is deducted.

Multibike discount - you can insure up to 3 bicycles on your policy, but the bicycles must be yours and used mainly by you. You will receive a discount of 10% if you insure 2 bikes or a 15% discount if you insure 3 bikes on the same policy.

Other riders - means any other member of your family, club, group or association aged over 16 years.

Period of insurance - the length of time for which you are covered, all Cycleguard Triathlon policies run for a period of 12 months even when being paid by monthly direct debit.

Personal accident - if you have an accident whilst using your bicycle, this provides cover up to £10,000 for death & permanent total disablement and £5,000 for loss of limb or eye.

Policy summary - this is a brief outline of the terms and conditions including any significant exclusions or conditions of an insurance policy. We are required by the Financial Services Authority to provide you with important keyfacts regarding your policy. The summary is not a substitute for reading the full policy wording.

Policy wording - this sets out in full the terms and conditions of your insurance cover. It is essential that you read the wording and comply with any terms and conditions it sets out. We have made it as straightforward as possible to read and understand.

Much of the information provided on this site is for guidance – only the relevant policy wording can be taken as a binding contract.

Premium - the amount you pay (either a single amount in advance or by credit agreement with PIN Finance Ltd) to provide annual insurance cover for your bicycle.

Property - when we refer to property we don’t only mean buildings but also personal items, such as a laptop, a table or car… basically anything!

Public liability - this Cycleguard Triathlon option protects you against third party claims for injury or damage to other persons property - so, for example, in the event that you accidentally ride into a person and cause injury or damage – that person could claim against you for compensation. You can choose from 3 levels of cover available - £1, £2 or £5 million. The area of public liability cover is the same as the level of bicycle cover you choose. It does not cover member to member liability, so you wouldn’t be covered if you injured another competitor in a race or event.

The public liability option also includes personal accident cover, which pays you an amount of money should you suffer an injury whilst using your bicycle.

Public liability is also known as third party liability.

Replacement value - this is the price an item would normally cost new in a store including VAT rather than a specially discounted or sale price or ebay bargain!

Serial number - the unique code that identifies your bicycle, also referred to as a frame number.

It is essential that we have the serial number for all bicycles, if your bicycle does not have a serial number you must use an identification system with a unique number or a transponder/tag installation with a registration number.

The serial or frame number is usually located on the underside of the bottom bracket (the large circular section that your crankset sits in).

Specified rider liability extension - you can list any number of other riders on your policy to benefit from £1 million of public liability cover each. The cost is just £15 per rider and we itemise the costs so you can reclaim the money if required.

Regardless of the level of liability cover you take, specified riders can benefit from a maximum of £1 million liability cover.

Sum insured - this is the total value of your bicycle and any fixed accessories.

Terms of business - the basis on which you do business with us. Click for more information.

Third-party liability - this is the same as public liability.